The Customization Problem
In the abstract
SAP ships product T0 consisting of
- set of business objects O0
- set of enterprise services S0
- set of processes composed of such services P0
The customer changes at least one process
- P'0 ← γ(P0),
P0 ∈ P0
where
∀ Si ∈ P'0,
Si ∈ S0 ∪ SC (Customer services).
Then SAP ships T1
with set of processes P1 using O1 and S1
Question: ∃ P'1 ≈
P'0, ∀ Si ∈ P'1,
Si ∈ S1 ∪ SC
∧ same for O1/OC.
Real question: what is ≈ ?
©2009
Charles Petrie - permission to reproduce widely with attribution