Too much innovation and loss of internal design knowledge
"We made too many changes at the same time.."
"One of the things you don't want to outsource is your core competencies,..."
"..management felt they knew how to outsource the design jobs. Turns out they didn't,"
Doesn't seem like this has much to do with IT. But look deeper.
"...a complex supply chain of about 50 partners."
"international team of suppliers and engineers from the United
States, Japan, Italy, Australia, France and elsewhere,.."
"tribal knowledge is a key ingredient in the development of a new
plane,"
"He said he had to fill out paper work to order a single washer
and waited one day to receive it from the outside supplier."
"It's a very elaborate supply chain, so even their suppliers don't
necessarily control where parts are being made. So it's a very
complicated web of work now that's not so easy to fix when there's a
problem."
