ACaPS Exercise I Guidelines

Date: Mon, 8 Aug 1994 00:08:17 -0700
To: acaps
From: hisup@cdr.stanford.edu
Subject: ACAPS exercise -- READ carefully.

The exercise will begin at 9am Tuesday. Because this is the first time, we
will make a few concessions in the way we carry out this exercise. The
instructions in this message describe some of these. In addition, we will
allow phone consultations if anyone gets stuck.

1. GUIDELINES:

1.1  Locations: The interaction will take place between three physical
locations: (1) Sandia, Livermore [Customer]; (2) Lockheed AI Center, Palo
Alto [Gateway]; (3) Lockheed Cable Shop, Sunnyvale [Service]. Robert H.,
Lane W., and Frank S. will execute the steps. For others, I suggest that
you try to be present at one of these locations during the interaction
(9-11am) if possible. If not, you can also observe the events via Internet
and participate with comments along the way. The Web pages will also be
available as they are generated.

1.2  Event Log:  At each step, the participant who takes an action must
immediately send a log entry via email to the acaps reflector. The SUBJECT
title will be "ACTION: XXX," where "XXX" is a short descriptor of the
action--e.g. step number below. Within the mail message, the sender should
include two short sections:
(1) Action id and short description, including reference to any web page
(URL address) or mail message (message subject); and
(2) Personal comments and observations.

Example:
        ACTION: Requested Rough Quote. (URL http::xxxx...)
        COMMENT: I included a .gif file of a rough drawing of the cable
                dimensions. Rough quote form is fairly self explanatory
                but I had some problem with .... 

1.3  Observer Comments: Comments are welcome anytime, by anyone. These must
have the SUBJECT title "COMMENT: XXX" and sent to acaps@cdr.stanford.edu.

1.4  Phone consultations between the participants will be allowed. A phone
list will be emailed to before the exercise. 


2. STEPS:

2.1  Robert H. browses the ACAPS service page.

2.2  Robert submits a Rough Quote Request. He will provide some harness
information as defined in the RQR form. The preferred method is by placing
two files in the ftp location: one text and one bitmapped image file
(.gif). Fax is also acceptable.

2.3  Hitchiker (at Lockheed AIC) will process the request: i.e. (1)
generate a Rough Quote Data form; and (2) transfer the harness information
files to cable shop system (sparki). (Lane will oversee all Hithiker
transactions.)

2.4  Frank S. will (1) enters quote information in the RQD form and (2)
place a cable verification information in a file in the ftp directory (text
and/or .gif file).

2.5  Hitchhiker generates a new Rough Quote web page, combining the RQD
field data entry and the information file provided by Frank. The URL
address of this web page is emailed to Robert H.

2.6  Robert submits a Final Quote Request form by clicking on a button in
the Rough Quote. This time he must place in his ftp site the detailed cable
design data per the format defined by the Rough Quote. A bit mapped image
of the design should also be placed at the ftp directory.

2.7  Hitchhiker processes the FQR form: (1) creates the Final Quote Data
form, (2) processes the design data for the production expert system (which
Frank named CMT), and (3) transfers the production design data to cable
shop system (sparki).
[Note: At this time, the Part Selector module of the CDT system has not
been adapted for ACAPS, so Frank will manually process the design data
using the macintosh database application built for such a situation--I
demoed it at the last meeting.]  

2.8  Frank will generate the Final Quote using the ACAP database program
and CMT.  He will enter this data in the Final Quote Data form, and again
provide supplementary files for validating the design transfer.

2.9  Hitchhiker generates a new Final Quote web page, combining the RQD
field data entry and the information file provided by Frank. The URL
address of FQ web page is emailed to Robert.

2.10 Robert submits a Purchase Order (by clicking a "Submit PO" button) on
the FQ webpage.
[Note: we had intended to generate a mock purchase order which would have
appeared at this point. For this exercise, we will bypass this step.]

2.11 Hitchhiker processes the PO information. [In this case a simple flag
to go ahead.] Frank get notified to begin the production. 

AT THIS POINT THE INTERACTION PORTION OF THE EXERCISE WILL END.

2.12 CMT generates the programs and work instructions for this cable, and
the production begins.

2.13 Frank will notify Robert when the cable is completed, prior to
shipping.

2.14 Robert will acknowledge that he has received the cable and that the
cable is satisfactory.

[Note: We are omitting some key business transactions between steps 2.11
and 2.14 pertaining to the PO and the business closure. These are outside
the scope of this exercise, but we hope that the exercise will clarify and
encourage the further exploration of these issues.]

2.15 I will summarize the results of the exercise, and call our next
meeting.